Barajeel Air Conditioning Equipment Trading LLC Return Policy
Last updated: 2023-11-04
General Return Policy
Barajeel Air Conditioning Equipment Trading LLC (www.barajeelac.com) is an air conditioning supply store based in Dubai, UAE. We offer a wide range of air conditioning units, parts, and products from all major brands.
We understand that sometimes you may need to return a product that you have purchased from us. For this reason, we offer a generous return policy on most items.
To be eligible for a return, the product must be in its original condition, unopened, and in its original packaging. You must also have proof of purchase, such as a receipt or packing slip.
Products that are not eligible for return include:
- Products that have been opened or used
- Products that have been damaged
- Products that are custom-made or special ordered
- Products that have been installed
- Products that are perishable
Return Procedure
To return a product, please follow these steps:
- Contact us at ([email protected]) or +971 50 1855353 to request a return authorization number (RAN).
- Package the product securely in its original packaging.
- Include a copy of your receipt or packing slip in the package.
- Write the RAN number on the outside of the package.
- Ship the package to the following address:
Barajeel Air Conditioning Equipment Trading LLC, Bin Dasmal Building, Garhoud, Dubai, United Arab Emirates
Refunds
Once we have received your returned product, we will inspect it to ensure that it meets the eligibility requirements. If the product is eligible for a refund, we will issue a refund to your original method of payment within 7 business days.
Liability
Barajeel Air Conditioning Equipment Trading LLC acts as a mediator between air conditioning manufacturing brands and official dealers in Dubai and our customers. As such, we are not responsible for the return policies of our suppliers. However, we will do our best to assist you in returning any product that you are not satisfied with.
Barajeel Air Conditioning Equipment Trading LLC can only be held responsible for the services provided by our employees, such as manual labor, in transit damage to goods and equipments, or the installation services provided by our employees.
Legal Terms
By purchasing a product from Barajeel Air Conditioning Equipment Trading LLC, you agree to the terms of this return policy. You also agree to hold Barajeel Air Conditioning Equipment Trading LLC harmless from any liabilities or compensations that may arise from the return of a product.
If you have any questions about our return policy, please do not hesitate to contact us.